Payment Policy
Accepted Payment Methods
We accept the following secure payment methods for all orders placed on Clara London:
• Visa
• Mastercard
• American Express
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
All payments are processed securely through our encrypted checkout system.
Payment Currency
All prices displayed on our website and all payments made at checkout are processed in GBP. If your card or bank account uses a different currency, your provider may apply a conversion rate or additional fees.
Payment Timing
Payments must be made in full at the time of purchase. Orders will not be processed or shipped until payment has been successfully received.
Billing Information Requirements
Customers must provide accurate and complete billing information at checkout. Incorrect or incomplete payment details may result in delays or cancellation of the order.
Fraud Prevention
To protect our customers and our business, all transactions are screened for potential fraud. If suspicious activity is detected, we may request additional verification or cancel the order.
Failed or Declined Payments
If your payment fails or is declined, the order will not be created. Please try a different payment method or contact your bank or card issuer for assistance.
Refunds for Payments
Refunds are issued to the original payment method only, in accordance with our Refund Policy. Once processed, refunds may take additional time to appear on your statement depending on your bank or card provider.
Information about the company
Store name: Clara London
Company Name: JA Ecom
Address: Zomereik 37, Den Haag, Zuid-Holland, 2498BT, Netherlands
Company Registration Number: 98960539
VAT Number: NL868721384B01
E-mail: info@claralondon.com
Phone: +31 6 33019886
Business Hours: Monday to Saturday 8am - 6pm GMT - Sunday: Closed
Response Time: We respond within 24 hours
